The FDD Search Platform was built from the ground up to service institutional franchise research, due diligence, and analytical workflows.
Whether you need assistance with: onboarding; billing; project management; uploads; organizational setup; or general platform usage, our support infrastructure is designed to help professional users operate confidently and efficiently.
We are constantly updating and refining our platform and have refined a list of “Frequently Asked Questions” to help guide you. Of course, there can always be glitch in the matrix; if you have encountered such a glitch or just cannot figure out what to try next, please use the form below and one of experts will reach out to you to resolve your issue and/or concern.